Support
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Last updated 27 September 2026
Pick whichever fits best — we read everything that comes to support@soulsync.app.
General supportAccount issues, billing questions, feedback, or anything else.support@soulsync.appReport a safety concernFor another member's behavior, use Report on their profile or in your conversation with them — it reaches our moderation queue directly and fastest. For anything urgent, email us.support@soulsync.appFound a bug or security issue in the codeSoulSync is open source. File an issue, or reach out directly for anything sensitive.View the repository
Response time
We're a small team — expect a reply within a few days. Safety reports filed in-app are reviewed fastest.
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